Connect Deskpro and joonto to Build Intelligent Automations

Choose a Trigger

Deskpro

When this happens...

Choose an Action

joonto

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Enable Integrations or automations with these events of Deskpro and joonto

Enable Integrations or automations with these events of Deskpro and joonto

Triggers

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

New Task

New Task

This trigger checks for newly created tasks in Deskpro.

Request a new Trigger for Deskpro

Actions

Create Brand

Create Brand

Create a Breand in Deskpro

Request a new Action for Deskpro

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Frequently Asked Questions

How do I start an integration between Deskpro and joonto?

To start, connect both your Deskpro and joonto accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in joonto (or vice versa).

Can we customize how data from Deskpro is recorded in joonto?

Absolutely. You can customize how Deskpro data is recorded in joonto. This includes choosing which data fields go into which fields of joonto, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Deskpro and joonto?

The data sync between Deskpro and joonto typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Deskpro to joonto?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Deskpro and joonto?

Yes, you can set conditional logic to control the flow of data between Deskpro and joonto. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Deskpro

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

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joonto

About joonto

JOONTO automatically tracks, manages, and monitors your business user's call activities from their mobile phone including call stats, optional call recording, call logs, and call monitoring.

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