
When this happens...
New Organization
New Person Added
New Ticket
New Task
Automatically do this!
Create Idea
Update Idea
Create Roadmap Card
Update Roadmap Card
Delete Idea
Delete Roadmap Card
Create Announcement
Update Announcement
Delete Announcement
Search Roadmap by Title
When this happensTriggers
A trigger is an event that starts a workflow.
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
Checks for any new ticket created
This trigger checks for newly created tasks in Deskpro.
Action is the task that follows automatically within your Deskpro integrations.
Create a Breand in Deskpro
Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.
Create a new organization in Deskpro, optionally setting parent org, labels, summary, picture, phone number, and primary contact.
Retrieve tickets from Deskpro using a query string.
Search Deskpro organizations by exact or partial name and return matching organization records or a message if none are found.
Add a text or HTML message to an existing Deskpro ticket to update the requester or record ticket details.

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To start, connect both your Deskpro and LoopedIn accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in LoopedIn (or vice versa).
Absolutely. You can customize how Deskpro data is recorded in LoopedIn. This includes choosing which data fields go into which fields of LoopedIn, setting up custom formats, and filtering out unwanted information.
The data sync between Deskpro and LoopedIn typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Deskpro and LoopedIn. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
LoopedIn is a versatile platform designed to enhance team collaboration and project management. It offers a suite of tools to streamline communication, task management, and project tracking, making it ideal for teams looking to improve productivity and efficiency.
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