Integrate Deskpro with Mastodon to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Delete Status from Mastodon when New Organization in Deskpro
Post New Status to Mastodon when New Organization in Deskpro
Search Post in Mastodon when New Organization in Deskpro
Favourite a Status in Mastodon when New Organization in Deskpro
Unfavourite Status in Mastodon when New Organization in Deskpro
Start from a real workflow other teams are already running.
Deskpro
When this happens...
New Organization
New Person Added
New Ticket
New Task
Mastodon
Automatically do this!
Delete Status
Post New Status
Search Post
Favourite a Status
Unfavourite Status
Reblog Status
Unreblog Status
Bookmark Status
Unbookmark Status
Mute Conversation
Unmute Conversation
Pin a Status
Unpin a Status
Update Status
Search Notification
Dismiss Notification
Create a List
Update List
Search List
Delete List
Delete Status from Mastodon when New Organization in Deskpro
Use this flowPost New Status to Mastodon when New Organization in Deskpro
Use this flowSearch Post in Mastodon when New Organization in Deskpro
Use this flowFavourite a Status in Mastodon when New Organization in Deskpro
Use this flowUnfavourite Status in Mastodon when New Organization in Deskpro
Use this flowReblog Status on Mastodon when New Organization in Deskpro
Use this flowUnreblog Status on Mastodon when New Organization in Deskpro
Use this flowBookmark Status in Mastodon when New Organization in Deskpro
Use this flowUnbookmark Status on Mastodon when New Organization in Deskpro
Use this flowMute Conversation in Mastodon when New Organization in Deskpro
Use this flowEverything you can automate between Deskpro and Mastodon.
When this happensTriggers
A trigger is an event that starts a workflow.
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
Checks for any new ticket created
This trigger checks for newly created tasks in Deskpro.
Triggered whenever a new status is posted
Triggers whenever one of your statuses is edited or updated.
Action is the task that follows automatically within your Deskpro integrations.
Create a Breand in Deskpro
Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.
Create a new organization in Deskpro, optionally setting parent org, labels, summary, picture, phone number, and primary contact.
Retrieve tickets from Deskpro using a query string.
Search Deskpro organizations by exact or partial name and return matching organization records or a message if none are found.
Add a text or HTML message to an existing Deskpro ticket to update the requester or record ticket details.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Mastodon is a decentralized social media platform that allows users to create and join communities, share content, and engage in discussions. It offers a unique approach to social networking by providing a federated network where users can choose their own servers and have more control over their data and interactions.
Learn moreSign up for a free viaSocket account, then authorize both your Deskpro and Mastodon accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Deskpro and Mastodon as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Mastodon. No coding required.
Yes. You can set up a workflow where Deskpro triggers actions in Mastodon, and a separate workflow where Mastodon triggers actions in Deskpro. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Deskpro and Mastodon. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Deskpro and Mastodon integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.