Integrate Deskpro with your favorite apps
Easily connect Deskpro with the apps you use every day. Pick from thousands of available Deskpro integrations or customize
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Ready to use Deskpro automations
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Triggers and Actions in Deskpro Automations
viaSocket makes it simple to connect Deskpro and automate repetitive tasks.
When this happensTriggers
A trigger is an event that starts a workflow.
New Organization
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
New Person Added
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
New Ticket
Checks for any new ticket created
New Task
This trigger checks for newly created tasks in Deskpro.
Do thisActions
Action is the task that follows automatically within your Deskpro integrations.
Create Brand
Create a Breand in Deskpro
Create Ticket
Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.
Create Organization
Create a new organization in Deskpro, optionally setting parent org, labels, summary, picture, phone number, and primary contact.
Find Ticket
Retrieve tickets from Deskpro using a query string.
Find Organization
Search Deskpro organizations by exact or partial name and return matching organization records or a message if none are found.
Add Message to Ticket
Add a text or HTML message to an existing Deskpro ticket to update the requester or record ticket details.
How to get started with Deskpro automations
Automate when something happens in Deskpro
Login -> Create new flow -> Select trigger -> Search Deskpro -> Choose the trigger from the list
Take action in Deskpro when something happens in an app or you want to add step in flow
Login -> Create new flow -> Select action -> Search Deskpro -> Choose the action from the list
Trigger
Action
Real-world use cases of Deskpro integrations
See how Deskpro integrates with popular apps to automate tasks and streamline your workflow.
- Integrate deskpro with Salesforce to sync records, ensuring that customer data is consistently updated across your CRM and deskpro databases.
- Integrate deskpro with MySQL to automatically sync records, facilitating seamless data exchange between deskpro and your SQL databases.
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