Connect Deskpro and Razorpay
Integrate Deskpro with Razorpay to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Create Contact in Razorpay when New Organization in Deskpro
Cancel Payment Link in Razorpay when New Organization in Deskpro
Refund a Payment in Razorpay when New Organization in Deskpro
Request Instant Settlement through Razorpay when New Organization in Deskpro
Send Invoice Reminder via Razorpay when New Organization in Deskpro
Popular Deskpro + Razorpay flows
Start from a real workflow other teams are already running.
Choose a trigger
Deskpro
When this happens...
New Organization
New Person Added
New Ticket
New Task
Choose an action
Razorpay
Automatically do this!
Create Contact
Cancel Payment Link
Refund a Payment
Request Instant Settlement
Send Invoice Reminder
Create Customer
Update Customer
Create Subscription Plan
Capture a Payment
Create Subscription
Find Payments
List Customers
Create Invoice
Create Item
Update Invoice
List all Items
Create Payment Link
Create Order
List Payment Links
Pause Subscription
Cancel Subscription
List Invoices
List Subscriptions
Create Contact in Razorpay when New Organization in Deskpro
Use this flowCancel Payment Link in Razorpay when New Organization in Deskpro
Use this flowRefund a Payment in Razorpay when New Organization in Deskpro
Use this flowRequest Instant Settlement through Razorpay when New Organization in Deskpro
Use this flowSend Invoice Reminder via Razorpay when New Organization in Deskpro
Use this flowCreate Customer in Razorpay when New Organization in Deskpro
Use this flowUpdate Customer in Razorpay when New Organization in Deskpro
Use this flowCreate Subscription Plan in Razorpay when New Organization in Deskpro
Use this flowCapture a Payment with Razorpay when New Organization in Deskpro
Use this flowCreate Subscription in Razorpay when New Organization in Deskpro
Use this flowSupported Triggers & Actions
Everything you can automate between Deskpro and Razorpay.
When this happensTriggers
A trigger is an event that starts a workflow.
New Organization
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
New Person Added
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
New Ticket
Checks for any new ticket created
New Task
This trigger checks for newly created tasks in Deskpro.
New Payment Captured
Runs when a payment is successfully captured.
A New Refund Is Created
Runs when a new refund is created in Razorpay.
Do thisActions
Action is the task that follows automatically within your Deskpro integrations.
Create Brand
Create a Breand in Deskpro
Create Ticket
Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.
Create Organization
Create a new organization in Deskpro, optionally setting parent org, labels, summary, picture, phone number, and primary contact.
Find Ticket
Retrieve tickets from Deskpro using a query string.
Find Organization
Search Deskpro organizations by exact or partial name and return matching organization records or a message if none are found.
Add Message to Ticket
Add a text or HTML message to an existing Deskpro ticket to update the requester or record ticket details.
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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About Razorpay
Razorpay is a comprehensive payment solutions provider, enabling businesses in India to accept, process, and disburse payments with its product suite. It offers a fast, affordable, and secure way for merchants, schools, ecommerce and other companies to accept and process payments online.
Learn more
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Deskpro and Razorpay accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Deskpro and Razorpay as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Razorpay. No coding required.
Yes. You can set up a workflow where Deskpro triggers actions in Razorpay, and a separate workflow where Razorpay triggers actions in Deskpro. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Deskpro and Razorpay. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Deskpro and Razorpay integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
