Integrate Deskpro with Shoppy to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
Deskpro
When this happens...
New Organization
New Person Added
New Ticket
New Task
Shoppy
Automatically do this!
Create product
Update Product
Delete Product
List Queries
Create Payment
Create product in Shoppy when New Organization in Deskpro
Use this flowUpdate Product in Shoppy when New Organization in Deskpro
Use this flowDelete Product from Shoppy when New Organization in Deskpro
Use this flowList Queries from Shoppy when New Organization in Deskpro
Use this flowCreate Payment in Shoppy when New Organization in Deskpro
Use this flowCreate product in Shoppy when New Person Added in Deskpro
Use this flowUpdate Product in Shoppy when New Person Added in Deskpro
Use this flowDelete Product from Shoppy when New Person Added in Deskpro
Use this flowList Queries from Shoppy when New Person Added in Deskpro
Use this flowCreate Payment in Shoppy when New Person Added in Deskpro
Use this flowEverything you can automate between Deskpro and Shoppy.
When this happensTriggers
A trigger is an event that starts a workflow.
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
Checks for any new ticket created
This trigger checks for newly created tasks in Deskpro.
Runs when a new order is placed in Shoppy.
runs when New Product Is Created
Action is the task that follows automatically within your Deskpro integrations.
Create a Breand in Deskpro
Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.
Create a new organization in Deskpro, optionally setting parent org, labels, summary, picture, phone number, and primary contact.
Retrieve tickets from Deskpro using a query string.
Search Deskpro organizations by exact or partial name and return matching organization records or a message if none are found.
Add a text or HTML message to an existing Deskpro ticket to update the requester or record ticket details.

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Shoppy is a versatile eCommerce platform that enables users to create and manage online stores with ease. It offers a range of features for product management, payment processing, and customer engagement, making it ideal for businesses looking to expand their online presence.
Learn moreSign up for a free viaSocket account, then authorize both your Deskpro and Shoppy accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Deskpro and Shoppy as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Shoppy. No coding required.
Yes. You can set up a workflow where Deskpro triggers actions in Shoppy, and a separate workflow where Shoppy triggers actions in Deskpro. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Deskpro and Shoppy. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Deskpro and Shoppy integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.