Connect Deskpro and SIGNL4 to Build Intelligent Automations
Choose a Trigger
When this happens...
New Organization
New Person Added
New Ticket
New Task
Choose an Action
Automatically do this!
Resolve Alert
Send Alert
Use the Built-in Integrations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Organization
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
New Person Added
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
New Ticket
Checks for any new ticket created
New Task
This trigger checks for newly created tasks in Deskpro.
Do thisActions
Action is the task that follows automatically within your Deskpro integrations.
Create Brand
Create a Breand in Deskpro
Resolve Alert
Marks an alert as resolved (closed).
Send Alert
Send an alert to you team.
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Frequently Asked Questions
To start, connect both your Deskpro and SIGNL4 accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in SIGNL4 (or vice versa).
Absolutely. You can customize how Deskpro data is recorded in SIGNL4. This includes choosing which data fields go into which fields of SIGNL4, setting up custom formats, and filtering out unwanted information.
The data sync between Deskpro and SIGNL4 typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Deskpro and SIGNL4. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About SIGNL4
SIGNL4 is a mobile alerting and incident response solution designed to ensure critical notifications are delivered to the right people at the right time. It streamlines the process of alerting and managing incidents, making it ideal for IT operations, industrial automation, and other mission-critical environments.
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