IntegrationsDeskproSMS Partner
Deskpro + SMS Partner

Connect Deskpro and SMS Partner to Build Intelligent Automations

Choose a Trigger

Deskpro

When this happens...

Choose an Action

SMS Partner

Automatically do this!

Enable Integrations or automations with these events of Deskpro and SMS Partner

Enable Integrations or automations with these events of Deskpro and SMS Partner

Triggers

New Organization

New Organization

This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).

New Person Added

New Person Added

This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).

New Ticket

New Ticket

Checks for any new ticket created

New Task

New Task

This trigger checks for newly created tasks in Deskpro.

Request a new Trigger for Deskpro

Actions

Create Brand

Create Brand

Create a Breand in Deskpro

Request a new Action for Deskpro

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Frequently Asked Questions

How do I start an integration between Deskpro and SMS Partner?

To start, connect both your Deskpro and SMS Partner accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in SMS Partner (or vice versa).

Can we customize how data from Deskpro is recorded in SMS Partner?

Absolutely. You can customize how Deskpro data is recorded in SMS Partner. This includes choosing which data fields go into which fields of SMS Partner, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Deskpro and SMS Partner?

The data sync between Deskpro and SMS Partner typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Deskpro to SMS Partner?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Deskpro and SMS Partner?

Yes, you can set conditional logic to control the flow of data between Deskpro and SMS Partner. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Deskpro

About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

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SMS Partner

About SMS Partner

The "SMS Partner" module proposes to effect SMS mailings automatically. You create your account, you integrate your automation and go!

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