Connect Deskpro and TRIGGERcmd to Build Intelligent Automations
Choose a Trigger
When this happens...
New Organization
New Person Added
New Ticket
New Task
Choose an Action
Automatically do this!
List Commands
Trigger Command
Ready to use Deskpro and TRIGGERcmd automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Organization
This trigger checks for newly created organizations in Deskpro on a scheduled interval (e.g., every 5 or 15 minutes).
New Person Added
This trigger automatically checks for new people (users) added to your Deskpro account on a regular schedule (e.g., every 5 or 15 minutes).
New Ticket
Checks for any new ticket created
New Task
This trigger checks for newly created tasks in Deskpro.
Command Created
Trigger when a new command is created on your computer.
Command Updated
Trigger when an existing command is updated on your computer.
Do thisActions
Action is the task that follows automatically within your Deskpro integrations.
Create Brand
Create a Breand in Deskpro
Create Ticket
Create a new Deskpro support ticket with subject, requester email, message (HTML or text), context (agent/user), and status.
Create Organization
Create a new organization in Deskpro, optionally setting parent org, labels, summary, picture, phone number, and primary contact.
Find Ticket
Retrieve tickets from Deskpro using a query string.
Find Organization
Search Deskpro organizations by exact or partial name and return matching organization records or a message if none are found.
Add Message to Ticket
Add a text or HTML message to an existing Deskpro ticket to update the requester or record ticket details.
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Frequently Asked Questions
To start, connect both your Deskpro and TRIGGERcmd accounts to viaSocket. Once connected, you can set up a workflow where an event in Deskpro triggers actions in TRIGGERcmd (or vice versa).
Absolutely. You can customize how Deskpro data is recorded in TRIGGERcmd. This includes choosing which data fields go into which fields of TRIGGERcmd, setting up custom formats, and filtering out unwanted information.
The data sync between Deskpro and TRIGGERcmd typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Deskpro and TRIGGERcmd. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About TRIGGERcmd
Triggercmd is a versatile automation platform that allows users to remotely control and automate actions on their computers, applications, and smart devices using custom commands. With Triggercmd, you can create triggers for almost any task—like launching apps, running scripts, or controlling connected devices—and execute them from the cloud, mobile apps, or voice assistants such as Alexa and Google Assistant. This seamless integration makes it easy to streamline workflows, enhance productivity, and improve overall efficiency across multiple systems. It’s especially useful for automation enthusiasts, IT professionals, and anyone who wants hands-free control over everyday digital tasks.
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