Connect DeskTime and Autotask to Build Intelligent Automations

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DeskTime

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Autotask

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Enable Integrations or automations with these events of DeskTime and Autotask

Enable Integrations or automations with these events of DeskTime and Autotask

Actions

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Frequently Asked Questions

How do I start an integration between DeskTime and Autotask?

To start, connect both your DeskTime and Autotask accounts to viaSocket. Once connected, you can set up a workflow where an event in DeskTime triggers actions in Autotask (or vice versa).

Can we customize how data from DeskTime is recorded in Autotask?

Absolutely. You can customize how DeskTime data is recorded in Autotask. This includes choosing which data fields go into which fields of Autotask, setting up custom formats, and filtering out unwanted information.

How often does the data sync between DeskTime and Autotask?

The data sync between DeskTime and Autotask typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from DeskTime to Autotask?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between DeskTime and Autotask?

Yes, you can set conditional logic to control the flow of data between DeskTime and Autotask. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

DeskTime

About DeskTime

DeskTime is a time tracking and productivity app designed for teams and freelancers to enhance efficiency by automatically tracking time spent on tasks, applications, and websites. It provides detailed productivity analysis by categorizing activities and tracking idle time.

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Autotask

About Autotask

Autotask provides an IT business management solution that combines service desk, CRM, projects, time and expense, billing and more.

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