Connect DeskTime and LiveChat to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for DeskTime
Choose an Action
Automatically do this!
- Request a new Action for LiveChat
Ready to use DeskTime and LiveChat automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Chat
Triggers when the chat is started.
Finished Chat
Triggers when the chat is ended.
Chat Changed
Triggers when the tag list for a chat was changed.
Do thisActions
Action is the task that follows automatically within your DeskTime integrations.
Create Task
Create a new Task test
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Frequently Asked Questions
To start, connect both your DeskTime and LiveChat accounts to viaSocket. Once connected, you can set up a workflow where an event in DeskTime triggers actions in LiveChat (or vice versa).
Absolutely. You can customize how DeskTime data is recorded in LiveChat. This includes choosing which data fields go into which fields of LiveChat, setting up custom formats, and filtering out unwanted information.
The data sync between DeskTime and LiveChat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between DeskTime and LiveChat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About DeskTime
DeskTime is a time tracking and productivity app designed for teams and freelancers to enhance efficiency by automatically tracking time spent on tasks, applications, and websites. It provides detailed productivity analysis by categorizing activities and tracking idle time.
Learn MoreAbout LiveChat
LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
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