Connect DeskTime and UseResponse to Build Intelligent Automations
Enable Integrations or automations with these events of DeskTime and UseResponse
Enable Integrations or automations with these events of DeskTime and UseResponse
Actions
Create Task
Create a new Task test
Get a User
Retrive details of a User BY ID.
Get user objects
Gets user objects.
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Frequently Asked Questions
To start, connect both your DeskTime and UseResponse accounts to viaSocket. Once connected, you can set up a workflow where an event in DeskTime triggers actions in UseResponse (or vice versa).
Absolutely. You can customize how DeskTime data is recorded in UseResponse. This includes choosing which data fields go into which fields of UseResponse, setting up custom formats, and filtering out unwanted information.
The data sync between DeskTime and UseResponse typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between DeskTime and UseResponse. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About DeskTime
DeskTime is a time tracking and productivity app designed for teams and freelancers to enhance efficiency by automatically tracking time spent on tasks, applications, and websites. It provides detailed productivity analysis by categorizing activities and tracking idle time.
Learn MoreAbout UseResponse
Useresponse is a customer service platform that offers features like multichannel help desk, live chat, and self-service knowledge base to improve customer support. It integrates with various apps but can be pricier than some competitors.
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