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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Customer
Triggers when a new customer is added.
Do thisActions
Action is the task that follows automatically within your DevCycle integrations.
Get All Environments
Lists all the environments of a project.
List Customers
Get details of all customers.
List Conversations
Get details of all conversations.
Add New Customer
Add new customer in LiveAgent.
Add Customer to Group
Add a customer to an existing group.
Remove Customer From Group
Removes customer form a particular group.
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Frequently Asked Questions
To start, connect both your DevCycle and LiveAgent accounts to viaSocket. Once connected, you can set up a workflow where an event in DevCycle triggers actions in LiveAgent (or vice versa).
Absolutely. You can customize how DevCycle data is recorded in LiveAgent. This includes choosing which data fields go into which fields of LiveAgent, setting up custom formats, and filtering out unwanted information.
The data sync between DevCycle and LiveAgent typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between DevCycle and LiveAgent. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About DevCycle
DevCycle is a comprehensive platform designed to streamline and enhance the software development process. It offers tools and features that facilitate efficient project management, collaboration, and deployment, making it an essential resource for development teams looking to optimize their workflows and deliver high-quality software products.
Learn MoreAbout LiveAgent
LiveAgent is an all-in-one customer support platform that integrates email, live chat, and social media for seamless interaction management.
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