Integrate Dialpad with Box to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Start from a real workflow other teams are already running.
Dialpad
When this happens...
Box
Automatically do this!
Create Folder
Add Comment to file
Add Task to File
Add User as Collaborator
Move/Copy file
Create Contact in Dialpad when New Event in Box
Use this flowUpdate a Contact in Dialpad when New Event in Box
Use this flowCreate a Channel in Dialpad when New Event in Box
Use this flowCreate Contact in Dialpad when New File in Box
Use this flowUpdate a Contact in Dialpad when New File in Box
Use this flowCreate a Channel in Dialpad when New File in Box
Use this flowCreate Contact in Dialpad when New Folder in Box
Use this flowUpdate a Contact in Dialpad when New Folder in Box
Use this flowCreate a Channel in Dialpad when New Folder in Box
Use this flowCreate Contact in Dialpad when Task Assigned to you in Box
Use this flowEverything you can automate between Dialpad and Box.
When this happensTriggers
A trigger is an event that starts a workflow.
Triggered when a new event is performed.
Trigger when a new file add to folder.
Triggers when you add a new folder
Triggered when you are assigned a task
Triggers when someone comments on a file in a folder you own/collaborate on.
Action is the task that follows automatically within your Dialpad integrations.
Creates a new contact in your Dialpad account.
Update a contact in your Dialpad account.
Creates a new channel in your Dialpad account.
Create a new folder at the path you specify
Adds a new comment to a file
Adds a task to a file

Follow a simple walkthrough to create, test, and launch your first automation.
Connect your apps
Link the apps you want to automate.
Configure your workflow
Set up triggers, actions, and map your data.
Test & publish
Test your workflow and publish it.
Recognized by leading review platforms and trusted by 10,000+ businesses worldwide.

Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Dialpad is a modern business communications platform that offers voice, video, and messaging solutions. It is designed to streamline communication and collaboration for businesses of all sizes.
Learn moreBox is a cloud-based content management and file-sharing platform designed for businesses and individuals. It enables users to store, share, and collaborate on documents and files securely. Box is widely used for document management, file sharing, and team collaboration in both small businesses and large enterprises.
Learn moreSign up for a free viaSocket account, then authorize both your Dialpad and Box accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Dialpad and Box as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Box. No coding required.
Yes. You can set up a workflow where Dialpad triggers actions in Box, and a separate workflow where Box triggers actions in Dialpad. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Dialpad and Box. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Dialpad and Box integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.