Integrations Didit Freshchat Classic
Didit + Freshchat Classic

Connect Didit and Freshchat Classic to Build Intelligent Automations

Choose a Trigger

Didit

When this happens...

Choose an Action

Freshchat Classic

Automatically do this!

Enable Integrations or automations with these events of Didit and Freshchat Classic

Enable Integrations or automations with these events of Didit and Freshchat Classic

Actions

Start verification session

Start verification session

Start a verification session to verify a person or document and get notified when it finishes.

verification decision becomes available

verification decision becomes available

runs when verification decision becomes available

Create a User

Create a User

Add a new user to Freshchat.

Search Users

Search Users

Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.

Create a conversation

Create a conversation

Creates a new conversation.

Search User

Search User

Search a user.

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Frequently Asked Questions

How do I start an integration between Didit and Freshchat Classic?

To start, connect both your Didit and Freshchat Classic accounts to viaSocket. Once connected, you can set up a workflow where an event in Didit triggers actions in Freshchat Classic (or vice versa).

Can we customize how data from Didit is recorded in Freshchat Classic?

Absolutely. You can customize how Didit data is recorded in Freshchat Classic. This includes choosing which data fields go into which fields of Freshchat Classic, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Didit and Freshchat Classic?

The data sync between Didit and Freshchat Classic typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Didit to Freshchat Classic?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Didit and Freshchat Classic?

Yes, you can set conditional logic to control the flow of data between Didit and Freshchat Classic. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Didit

About Didit

Didit is a comprehensive platform designed to enhance productivity and streamline task management. It offers tools for organizing tasks, setting priorities, and tracking progress, making it ideal for individuals and teams looking to boost efficiency.

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Freshchat Classic

About Freshchat Classic

Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.

Learn More