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Connect Discourse and tawk.to

Integrate Discourse with tawk.to to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.

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Supported Triggers & Actions

Everything you can automate between Discourse and tawk.to.

When this happensTriggers

A trigger is an event that starts a workflow.

Fetch New Posts

Fetch New Posts

Retrieve posts created on the Discourse forum since the specified recent time (returns posts from the last N minutes).

Visitor Starts Chat

Visitor Starts Chat

Runs when a visitor begins a chat on the selected Tawk.to property.

Chat Ends

Chat Ends

Runs when an active Tawk.to chat ends for the selected property.

New Chat Transcript Arrives

New Chat Transcript Arrives

Runs when a new chat transcript is saved for the selected Tawk.to property.

Ticket Created

Ticket Created

Create a support ticket for a chat on the selected Tawk.to property.

Request a new Trigger for Discourse

Do thisActions

Action is the task that follows automatically within your Discourse integrations.

Create Post

Create Post

Add a post to Discourse — reply to an existing topic or start a new topic with a title and category.

Create Discourse User

Create Discourse User

Create a new Discourse user account with name, email, username, and password. Optionally activate and approve the account; returns confirmation or activation instructions.

Create Tag Group

Create Tag Group

Creates a new tag group in Discourse.

Create Tawk.to Site

Create Tawk.to Site

Creates a new Tawk.to site and optionally emails simple setup instructions to add the chat box to your website.

List Properties

List Properties

Get a list of Tawk.to properties, optionally filtered by name, type, or whether they are enabled.

Create Chat Widget

Create Chat Widget

Creates a new chat widget for a selected Tawk.to property so visitors can message you.

Request a new Action for Discourse
How to build your first workflow with viaSocket
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Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Integrations Discourse
Discourse + tawk.to
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About Discourse

Discourse is a modern forum solution that facilitates community discussions, Q&A, and social interactions. It offers a range of features including real-time notifications, moderation tools, and customizable themes to enhance user engagement.

Learn more

Frequently Asked Questions

How do I connect Discourse and tawk.to?

Sign up for a free viaSocket account, then authorize both your Discourse and tawk.to accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between Discourse and tawk.to as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from Discourse to tawk.to?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach tawk.to. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where Discourse triggers actions in tawk.to, and a separate workflow where tawk.to triggers actions in Discourse. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between Discourse and tawk.to. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire Discourse and tawk.to integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.