Connect Docstar and AnswerFirst to Build Intelligent Automations
Enable Integrations or automations with these events of Docstar and AnswerFirst
Enable Integrations or automations with these events of Docstar and AnswerFirst
Triggers
New Pages/Documents
Fetch pages added to the selected collection since the configured recent time window.
Actions
Create a Document
Create a new page under a specified parent with title, optional URL slug, tab ID, and content.
List Pages/Documents
Retrieve pages from a specified collection, optionally filtering by page name or page ID.
Get Page/Document Content
Retrieve the content (text and basic metadata) of a specific page or document stored in Docstar.
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Frequently Asked Questions
To start, connect both your Docstar and AnswerFirst accounts to viaSocket. Once connected, you can set up a workflow where an event in Docstar triggers actions in AnswerFirst (or vice versa).
Absolutely. You can customize how Docstar data is recorded in AnswerFirst. This includes choosing which data fields go into which fields of AnswerFirst, setting up custom formats, and filtering out unwanted information.
The data sync between Docstar and AnswerFirst typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Docstar and AnswerFirst. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Docstar
Docstar is a comprehensive document management solution designed to streamline the way businesses handle, store, and access their documents. With advanced features for document capture, indexing, and retrieval, Docstar enhances productivity and ensures secure document handling.
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About AnswerFirst
AnswerFirst is an innovative leader in customer service, providing comprehensive 24/7/365 answering services for businesses around the globe.
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