Connect Document360 and Synthflow AI to Build Intelligent Automations
Enable Integrations or automations with these events of Document360 and Synthflow AI
Enable Integrations or automations with these events of Document360 and Synthflow AI
Actions
Create a Document
Creates a new document
Update a Document
Updates the details of the document by it's id.
Create SMS Action
Creates a SMS action
Create Transfer Call Action
Creates a transfer call action
Create Information Extractor Yes No Action
Creates an action of type information extractor yes no
Create Information Extractor Open Question Action
Creates an action for open questions
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Frequently Asked Questions
To start, connect both your Document360 and Synthflow AI accounts to viaSocket. Once connected, you can set up a workflow where an event in Document360 triggers actions in Synthflow AI (or vice versa).
Absolutely. You can customize how Document360 data is recorded in Synthflow AI. This includes choosing which data fields go into which fields of Synthflow AI, setting up custom formats, and filtering out unwanted information.
The data sync between Document360 and Synthflow AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Document360 and Synthflow AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Document360
Document360 is a knowledge base software that helps to create, collaborate, and publish a self-service knowledge base for your products or services with ease.
Learn MoreAbout Synthflow AI
Synthflow AI is a no-code platform for creating voice AI agents that automate inbound and outbound phone calls, from answering questions to booking appointments and sending SMS follow-ups at scale. It targets contact centers and BPOs with enterprise-ready, white-label agents, 200+ integrations, and multilingual support to reduce costs and improve response rates
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