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Document360

Zendesk Support

Integrations Document360 Zendesk Support

Create integrations between Document360 and Zendesk Support

Update a Document in Document360 when New Action on Ticket in Zendesk Support

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Create a Document in Document360 when New User in Zendesk-support

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Update a Document in Document360 when New User in Zendesk-support

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Update a Document in Document360 when New Group in Zendesk-support

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Create a Document in Document360 when Update Organization in Zendesk Support

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Create a Document in Document360 when New Group in Zendesk-support

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Update a Document in Document360 when New View in Zendesk-support

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Update a Document in Document360 when New Ticket in Zendesk Support

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Create a Document in Document360 when New Organization Selected Fields from Zendesk Support

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Create a Document in Document360 when New Organization in Zendesk-support

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Actions and Triggers

When this happensTriggers

New Organization

Trigger when new ogranization created

New User

Triggers when a new user is created.

New Group

Triggers when a new group is created.

Updated Ticket

Triggers when an existing ticket is updated.

New View

Triggers when a new view is created.

New Ticket

Trigger when new ticket is created.

Do thisActions

Create a Document

Creates a new document

Update a Document

Updates the details of the document by it's id.

Find a User

Finds an existing user by query

Find an Agent

Finds an existing Agent by query

Find an Organization

Finds an existing organization by query

Find Tickets

Finds an existing ticket by query.

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Frequently Asked Questions

Is there a limit to the number of apps I can integrate through viaSocket?

No, viaSocket does not impose a limit on the number of apps you can integrate. You can connect as many apps as needed to create comprehensive workflows and streamline your business processes.

Can I automate complex multi-step workflows across thousands of apps with viaSocket?

Absolutely! viaSocket supports the creation of complex workflows with multiple steps, conditional logic, and branching pathways across thousands of integrated apps. Whether you need to automate approval processes, trigger actions based on specific criteria, or organize a series of events, viaSocket offers the flexibility and functionality to meet your automation needs, no matter how complex.

Can I monitor the performance of integrations and troubleshoot issues?

Yes, viaSocket provides monitoring tools and dashboards that allow users to track the performance of integrations in real-time. You can view metrics such as data transfer rates, error logs, and integration status to identify and troubleshoot any issues that may arise.

How does viaSocket ensure the security of data exchanged between integrated apps?

Security is a top priority for viaSocket. All data transferred between various apps through viasocket is encrypted using industry-standard protocols to ensure confidentiality and integrity. viaSocket also employs robust authentication mechanisms to prevent unauthorized access and protect sensitive information.

About Document360

Document360 is a knowledge base software that helps to create, collaborate, and publish a self-service knowledge base for your products or services with ease.

Content and Files

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About Zendesk Support

Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.

Customer Support

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