Connect Dotdigital and Order Desk to Build Intelligent Automations

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Dotdigital

When this happens...

Choose an Action

Order Desk

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Order

New Order

Triggers when a new order is created in OrderDesk.

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Do thisActions

Action is the task that follows automatically within your Dotdigital integrations.

Create a List

Create a List

Creates a list.

Create Contact Data Field

Create Contact Data Field

Creates a contact data field within the account.

Refresh Segment

Refresh Segment

Refreshes a segment.

Send Email Campaign

Send Email Campaign

Send a marketing email to a contact.

Send SMS

Send SMS

Send a marketing SMS to a contact.

Send Transactional Email

Send Transactional Email

Sends a transactional email.

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Frequently Asked Questions

How do I start an integration between Dotdigital and Order Desk?

To start, connect both your Dotdigital and Order Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Dotdigital triggers actions in Order Desk (or vice versa).

Can we customize how data from Dotdigital is recorded in Order Desk?

Absolutely. You can customize how Dotdigital data is recorded in Order Desk. This includes choosing which data fields go into which fields of Order Desk, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Dotdigital and Order Desk?

The data sync between Dotdigital and Order Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Dotdigital to Order Desk?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Dotdigital and Order Desk?

Yes, you can set conditional logic to control the flow of data between Dotdigital and Order Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Dotdigital

About Dotdigital

Dotdigital is a leading marketing automation platform that empowers businesses to engage with their customers through email, SMS, and other digital channels. It provides tools for creating personalized marketing campaigns, automating customer journeys, and analyzing campaign performance to drive better engagement and conversions.

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Order Desk

About Order Desk

Order Desk is a powerful order management system designed to streamline your e-commerce operations. It allows you to manage, process, and fulfill orders from multiple sales channels in one centralized platform.

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