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When this happensTriggers
A trigger is an event that starts a workflow.
Start a workflow when a visitor begins a chat on the selected Tawk.to property.
Ends an active Tawk.to chat for the selected property.
Notifies your workflow whenever a new chat transcript is saved for the selected Tawk.to property.
Create a support ticket in Tawk.to for a chat on the selected property.
Action is the task that follows automatically within your Doubletick integrations.
Send a WhatsApp Message to a Contact
Send WhatsApp Media Message
Send a pre-approved whatsapp message template to a contact
Create a new group by group name
Add a new member to a group
Delete an existing group by group ID

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Doubletick and tawk.to accounts to viaSocket. Once connected, you can set up a workflow where an event in Doubletick triggers actions in tawk.to (or vice versa).
Absolutely. You can customize how Doubletick data is recorded in tawk.to. This includes choosing which data fields go into which fields of tawk.to, setting up custom formats, and filtering out unwanted information.
The data sync between Doubletick and tawk.to typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Doubletick and tawk.to. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Doubletick is an email tracking tool that allows users to see when their emails have been read. It integrates seamlessly with popular email clients to enhance communication tracking.
Learn Moretawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.
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