
When this happens...
New Project
New Insight

Automatically do this!
Comment on a post
Create a Post
Change Post Status
Create or Update User
Find Post
List All Boards
List All Categories
List All Entries
List All Comments
List All Companies
List All Opportunities
List All Posts
List All Tags
List All Users
List All Votes
When this happensTriggers
A trigger is an event that starts a workflow.
Triggers when a new project is created
Triggers when a new post is created.
Triggers when a new comment is added to a specific post.
Triggers when a new vote is created
Triggers when posts status is changed
Action is the task that follows automatically within your Dovetail integrations.
Add Data to Project.
List of all tags associated with a workspace
List of insights associated with a workspace.
List of contacts within a workspace.

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Dovetail and Canny accounts to viaSocket. Once connected, you can set up a workflow where an event in Dovetail triggers actions in Canny (or vice versa).
Absolutely. You can customize how Dovetail data is recorded in Canny. This includes choosing which data fields go into which fields of Canny, setting up custom formats, and filtering out unwanted information.
The data sync between Dovetail and Canny typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Dovetail and Canny. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Dovetail lets you organize user research data, analyze it together, and share insights with your team. Understand your customers with Dovetail and build better things.
Learn MoreCanny is a user feedback tool that helps you collect, organize, and analyze feedback from your users to make informed product decisions.
Learn More