Connect Drift and Canny to Build Intelligent Automations

Choose a Trigger

Drift

When this happens...

Choose an Action

Canny

Automatically do this!

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Post

New Post

Triggers when a new post is created.

New Comment

New Comment

Triggers when a new comment is added to a specific post.

New Vote

New Vote

Triggers when a new vote is created

Post Status Change

Post Status Change

Triggers when posts status is changed

Tag Added to Post

Tag Added to Post

Triggers when tag is added to post

Request a new Trigger for Drift

Do thisActions

Action is the task that follows automatically within your Drift integrations.

Update Known Contact

Update Known Contact

Updates an existing contact.

Create or Update Contact From External

Create or Update Contact From External

Creates or updates a contact.

Find User by End User Id

Find User by End User Id

Lookup User information by their end user id.

Find User by Anonymous Id

Find User by Anonymous Id

Lookup data for an existing user by their anonymous id.

Comment on a post

Comment on a post

creates a new comment

Create a Post

Create a Post

Creates a new post

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Frequently Asked Questions

How do I start an integration between Drift and Canny?

To start, connect both your Drift and Canny accounts to viaSocket. Once connected, you can set up a workflow where an event in Drift triggers actions in Canny (or vice versa).

Can we customize how data from Drift is recorded in Canny?

Absolutely. You can customize how Drift data is recorded in Canny. This includes choosing which data fields go into which fields of Canny, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Drift and Canny?

The data sync between Drift and Canny typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Drift to Canny?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Drift and Canny?

Yes, you can set conditional logic to control the flow of data between Drift and Canny. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Drift

About Drift

Drift is a conversational marketing and sales platform that helps businesses connect with their customers in real-time through chat, email, video, and more. It enables companies to engage with website visitors, qualify leads, and accelerate the sales cycle.

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Canny

About Canny

Canny is a user feedback tool that helps you collect, organize, and analyze feedback from your users to make informed product decisions.

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