Connect Drift and documents to Build Intelligent Automations

Choose a Trigger

Drift

When this happens...

Choose an Action

documents

Automatically do this!

Enable Integrations or automations with these events of Drift and documents

Enable Integrations or automations with these events of Drift and documents

Actions

Update Known Contact

Update Known Contact

Updates an existing contact.

Create or Update Contact From External

Create or Update Contact From External

Creates or updates a contact.

Find User by End User Id

Find User by End User Id

Lookup User information by their end user id.

Find User by Anonymous Id

Find User by Anonymous Id

Lookup data for an existing user by their anonymous id.

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Frequently Asked Questions

How do I start an integration between Drift and documents?

To start, connect both your Drift and documents accounts to viaSocket. Once connected, you can set up a workflow where an event in Drift triggers actions in documents (or vice versa).

Can we customize how data from Drift is recorded in documents?

Absolutely. You can customize how Drift data is recorded in documents. This includes choosing which data fields go into which fields of documents, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Drift and documents?

The data sync between Drift and documents typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Drift to documents?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Drift and documents?

Yes, you can set conditional logic to control the flow of data between Drift and documents. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Drift

About Drift

Drift is a conversational marketing and sales platform that helps businesses connect with their customers in real-time through chat, email, video, and more. It enables companies to engage with website visitors, qualify leads, and accelerate the sales cycle.

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documents

About documents

The otris solution platform (Documents) is an ECM platform for managing documents and business processes.

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