Integrations Drift Facebook Messenger
Drift + Facebook Messenger

Connect Drift and Facebook Messenger to Build Intelligent Automations

Choose a Trigger

Drift

When this happens...

Choose an Action

Facebook Messenger

Automatically do this!

Ready to use Drift and Facebook Messenger automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Page Message

New Page Message

Runs when new page message

Request a new Trigger for Drift

Do thisActions

Action is the task that follows automatically within your Drift integrations.

Update Known Contact

Update Known Contact

Updates an existing contact.

Create or Update Contact From External

Create or Update Contact From External

Creates or updates a contact.

Find User by End User Id

Find User by End User Id

Lookup User information by their end user id.

Find User by Anonymous Id

Find User by Anonymous Id

Lookup data for an existing user by their anonymous id.

Send Message from Page

Send Message from Page

Sends a message to a user from a page.

Send Receipt Template

Send Receipt Template

The receipt template allows you to send an order confirmation as a structured message.The template may include an order summary, payment details, and shipping information.

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Frequently Asked Questions

How do I start an integration between Drift and Facebook Messenger?

To start, connect both your Drift and Facebook Messenger accounts to viaSocket. Once connected, you can set up a workflow where an event in Drift triggers actions in Facebook Messenger (or vice versa).

Can we customize how data from Drift is recorded in Facebook Messenger?

Absolutely. You can customize how Drift data is recorded in Facebook Messenger. This includes choosing which data fields go into which fields of Facebook Messenger, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Drift and Facebook Messenger?

The data sync between Drift and Facebook Messenger typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Drift to Facebook Messenger?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Drift and Facebook Messenger?

Yes, you can set conditional logic to control the flow of data between Drift and Facebook Messenger. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Drift

About Drift

Drift is a conversational marketing and sales platform that helps businesses connect with their customers in real-time through chat, email, video, and more. It enables companies to engage with website visitors, qualify leads, and accelerate the sales cycle.

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Facebook Messenger

About Facebook Messenger

Facebook Messenger is a popular communication platform that allows users to send messages, make voice and video calls, and share multimedia content with friends and family. It is integrated with Facebook, providing seamless connectivity and interaction with your social network.

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