Connect Drift and JustCall
Integrate Drift with JustCall to automate workflows, sync data between apps, and eliminate repetitive tasks with AI-powered automation.
Update Known Contact in Drift when New Text Sent/Received in Justcall
Update Known Contact in Drift when Call Updated in Justcall
Update Known Contact in Drift when Call Ended in Justcall
Create or Update Contact From External in Drift when Call Ended in Justcall
Find User by End User Id in Drift when Call Updated in Justcall
Popular Drift + JustCall flows
Start from a real workflow other teams are already running.
Choose a trigger
Drift
When this happens...
- Request a new Trigger for Drift
Choose an action
JustCall
Automatically do this!
Create a Contact
Find a Contact
Check for Text Replies
Update a Contact
Add a Contact to Sales Dialer Campaign
Delete a Contact From Sales Dialer Campaign
Find a Contact in Sales Dialer
Get all Campaigns
Send a Multimedia Text Message
Send Text Message
Get all Threads
Search Threads
List All Webhooks
Search Campaign
Search User
Search Campaign Contacts
Create Campaign
Search Calls Details
Create an Appointment
List all templates
Update Known Contact in Drift when New Text Sent/Received in Justcall
Use this flowUpdate Known Contact in Drift when Call Updated in Justcall
Use this flowUpdate Known Contact in Drift when Call Ended in Justcall
Use this flowCreate or Update Contact From External in Drift when Call Ended in Justcall
Use this flowFind User by End User Id in Drift when Call Updated in Justcall
Use this flowFind User by Anonymous Id in Drift when Call Updated in Justcall
Use this flowFind User by End User Id in Drift when Call Ended in Justcall
Use this flowFind User by Anonymous Id in Drift when SMS Sent via JustCall
Use this flowFind User by End User Id in Drift when Call Completed in JustCall
Use this flowFind User by Anonymous Id in Drift when Call Completed in JustCall
Use this flowSupported Triggers & Actions
Everything you can automate between Drift and JustCall.
When this happensTriggers
A trigger is an event that starts a workflow.
Call Updated
Triggers when you add/update notes for a particular call.
Incoming Call
Triggers for a new incoming call.
Call Ended
Triggers when a call is ended.
New Text Sent/Received
Triggers when a new text is sent or received.
Call Completed
Triggers when a call
Call Answered
Triggers when a call answered
Do thisActions
Action is the task that follows automatically within your Drift integrations.
Update Known Contact
Updates an existing contact.
Create or Update Contact From External
Creates or updates a contact.
Find User by End User Id
Lookup User information by their end user id.
Find User by Anonymous Id
Lookup data for an existing user by their anonymous id.
Create a Contact
Create a new Contact.
Find a Contact
Find a Contact by contact id, phone or email
Learn how to build your first workflow
Follow a simple walkthrough to create, test, and launch your first automation.
- 1
Connect your apps
Link the apps you want to automate.
- 2
Configure your workflow
Set up triggers, actions, and map your data.
- 3
Test & publish
Test your workflow and publish it.
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AI will build it for you
Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.
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About Drift
Drift is a conversational marketing and sales platform that helps businesses connect with their customers in real-time through chat, email, video, and more. It enables companies to engage with website visitors, qualify leads, and accelerate the sales cycle.
Learn moreSimilar apps
About JustCall
JustCall is a cloud-based phone system designed for businesses to manage customer communication through features like call forwarding, SMS, and IVR. It integrates with various CRM platforms, supporting remote teams and enhancing productivity.
Learn moreSimilar apps
Frequently Asked Questions
Sign up for a free viaSocket account, then authorize both your Drift and JustCall accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.
Yes. viaSocket uses instant triggers where available, so data moves between Drift and JustCall as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.
Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach JustCall. No coding required.
Yes. You can set up a workflow where Drift triggers actions in JustCall, and a separate workflow where JustCall triggers actions in Drift. Both run independently and in real time.
viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.
Yes, there is a free plan that covers basic workflows between Drift and JustCall. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.
No. The entire Drift and JustCall integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.
