Connect Drift and RingCentral to Build Intelligent Automations

Choose a Trigger

Drift

When this happens...

Choose an Action

RingCentral

Automatically do this!

Enable Integrations or automations with these events of Drift and RingCentral

Enable Integrations or automations with these events of Drift and RingCentral

Actions

Update Known Contact

Update Known Contact

Updates an existing contact.

Create or Update Contact From External

Create or Update Contact From External

Creates or updates a contact.

Find User by End User Id

Find User by End User Id

Lookup User information by their end user id.

Find User by Anonymous Id

Find User by Anonymous Id

Lookup data for an existing user by their anonymous id.

Generate Ringout Call

Generate Ringout Call

Starts a 2-legged RingOutCall based on specified from and to numbers.

Request a new Action for Drift

Explore more automations built by businesses and experts

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

Frequently Asked Questions

How do I start an integration between Drift and RingCentral?

To start, connect both your Drift and RingCentral accounts to viaSocket. Once connected, you can set up a workflow where an event in Drift triggers actions in RingCentral (or vice versa).

Can we customize how data from Drift is recorded in RingCentral?

Absolutely. You can customize how Drift data is recorded in RingCentral. This includes choosing which data fields go into which fields of RingCentral, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Drift and RingCentral?

The data sync between Drift and RingCentral typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Drift to RingCentral?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Drift and RingCentral?

Yes, you can set conditional logic to control the flow of data between Drift and RingCentral. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Drift

About Drift

Drift is a conversational marketing and sales platform that helps businesses connect with their customers in real-time through chat, email, video, and more. It enables companies to engage with website visitors, qualify leads, and accelerate the sales cycle.

Learn More
RingCentral

About RingCentral

RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.

Learn More