Connect Drift and SafetyCulture to Build Intelligent Automations

Choose a Trigger

Drift

When this happens...

Choose an Action

SafetyCulture

Automatically do this!

Ready to use Drift and SafetyCulture automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Inspection Completed

Inspection Completed

Triggers when an inspection from a selected template is completed.

Any Inspection Completed

Any Inspection Completed

Triggers when any inspection is completed.

Action Created

Action Created

Triggers when an action is created.

Inspection Started

Inspection Started

Trigger when Inspection Started

Inspection Update

Inspection Update

Trigger when Inspection Update

Inspection Archived

Inspection Archived

Trigger when Inspection Archived

Do thisActions

Action is the task that follows automatically within your Drift integrations.

Update Known Contact

Update Known Contact

Updates an existing contact.

Create or Update Contact From External

Create or Update Contact From External

Creates or updates a contact.

Find User by End User Id

Find User by End User Id

Lookup User information by their end user id.

Find User by Anonymous Id

Find User by Anonymous Id

Lookup data for an existing user by their anonymous id.

Find Users by Email

Find Users by Email

Finds a user in your organization by email.

Create Inspection Edit Link

Create Inspection Edit Link

Creates a link that you can use to edit an inspection in iAuditor (web app and mobile app). Please note that the "view, edit" access level is required at a minimum to edit inspections.

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Frequently Asked Questions

How do I start an integration between Drift and SafetyCulture?

To start, connect both your Drift and SafetyCulture accounts to viaSocket. Once connected, you can set up a workflow where an event in Drift triggers actions in SafetyCulture (or vice versa).

Can we customize how data from Drift is recorded in SafetyCulture?

Absolutely. You can customize how Drift data is recorded in SafetyCulture. This includes choosing which data fields go into which fields of SafetyCulture, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Drift and SafetyCulture?

The data sync between Drift and SafetyCulture typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Drift to SafetyCulture?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Drift and SafetyCulture?

Yes, you can set conditional logic to control the flow of data between Drift and SafetyCulture. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Drift

About Drift

Drift is a conversational marketing and sales platform that helps businesses connect with their customers in real-time through chat, email, video, and more. It enables companies to engage with website visitors, qualify leads, and accelerate the sales cycle.

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SafetyCulture

About SafetyCulture

SafetyCulture (formerly iAuditor) is a business platform to conduct inspections, capture issues, manage tasks, communicate clearly and train working teams.

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