IntegrationsDriftSynthflow AI
Drift + Synthflow AI

Connect Drift and Synthflow AI to Build Intelligent Automations

Choose a Trigger

Drift

When this happens...

Choose an Action

Synthflow AI

Automatically do this!

Enable Integrations or automations with these events of Drift and Synthflow AI

Enable Integrations or automations with these events of Drift and Synthflow AI

Actions

Update Known Contact

Update Known Contact

Updates an existing contact.

Create or Update Contact From External

Create or Update Contact From External

Creates or updates a contact.

Find User by End User Id

Find User by End User Id

Lookup User information by their end user id.

Find User by Anonymous Id

Find User by Anonymous Id

Lookup data for an existing user by their anonymous id.

Create SMS Action

Create SMS Action

Creates a SMS action

Create Transfer Call Action

Create Transfer Call Action

Creates a transfer call action

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Frequently Asked Questions

How do I start an integration between Drift and Synthflow AI?

To start, connect both your Drift and Synthflow AI accounts to viaSocket. Once connected, you can set up a workflow where an event in Drift triggers actions in Synthflow AI (or vice versa).

Can we customize how data from Drift is recorded in Synthflow AI?

Absolutely. You can customize how Drift data is recorded in Synthflow AI. This includes choosing which data fields go into which fields of Synthflow AI, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Drift and Synthflow AI?

The data sync between Drift and Synthflow AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Drift to Synthflow AI?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Drift and Synthflow AI?

Yes, you can set conditional logic to control the flow of data between Drift and Synthflow AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Drift

About Drift

Drift is a conversational marketing and sales platform that helps businesses connect with their customers in real-time through chat, email, video, and more. It enables companies to engage with website visitors, qualify leads, and accelerate the sales cycle.

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Synthflow AI

About Synthflow AI

Synthflow AI is a no-code platform for creating voice AI agents that automate inbound and outbound phone calls, from answering questions to booking appointments and sending SMS follow-ups at scale. It targets contact centers and BPOs with enterprise-ready, white-label agents, 200+ integrations, and multilingual support to reduce costs and improve response rates

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