Connect Drift and When I Work to Build Intelligent Automations

Choose a Trigger

Drift

When this happens...

Choose an Action

When I Work

Automatically do this!

Enable Integrations or automations with these events of Drift and When I Work

Enable Integrations or automations with these events of Drift and When I Work

Actions

Update Known Contact

Update Known Contact

Updates an existing contact.

Create or Update Contact From External

Create or Update Contact From External

Creates or updates a contact.

Find User by End User Id

Find User by End User Id

Lookup User information by their end user id.

Find User by Anonymous Id

Find User by Anonymous Id

Lookup data for an existing user by their anonymous id.

Create an User

Create an User

Creates an employee, manager, or supervisor.

Request a new Action for Drift

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Frequently Asked Questions

How do I start an integration between Drift and When I Work?

To start, connect both your Drift and When I Work accounts to viaSocket. Once connected, you can set up a workflow where an event in Drift triggers actions in When I Work (or vice versa).

Can we customize how data from Drift is recorded in When I Work?

Absolutely. You can customize how Drift data is recorded in When I Work. This includes choosing which data fields go into which fields of When I Work, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Drift and When I Work?

The data sync between Drift and When I Work typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Drift to When I Work?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Drift and When I Work?

Yes, you can set conditional logic to control the flow of data between Drift and When I Work. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Drift

About Drift

Drift is a conversational marketing and sales platform that helps businesses connect with their customers in real-time through chat, email, video, and more. It enables companies to engage with website visitors, qualify leads, and accelerate the sales cycle.

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When I Work

About When I Work

When I Work is an employee scheduling and time tracking software designed to streamline workforce management and enhance communication among teams. It provides tools for scheduling, attendance tracking, and time clock functionalities, catering to businesses seeking efficient shift planning and workforce management solutions.

Learn More