Connect Dromo and Zoho Desk to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Dromo
Choose an Action
Automatically do this!
Update Contact
Find a Contact
Search Ticket
Add Attachment
Add a Comment
Create a Account
Create Contact
Send E-Mail Reply
Update Ticket
Create Ticket
Get Ticket Details
List Tickets
Get Thread Detail by Ticket Id
Ready to use Dromo and Zoho Desk automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Contact Updated
Triggers when a contact's details are updated.
New Task
Triggers when a new task is created in Zoho Desk.
Task Updated
Triggers when an existing task is updated.
New Account
Trigger when new account is created
New Agent
Trigger when new agent is created
New Attachment
Trigger when new attachment is added to a ticket in selected organization
Do thisActions
Action is the task that follows automatically within your Dromo integrations.
Get All Uploads
Fetch all the uploaded data.
List Import Schemas
List all the import schemas.
Get Import Schema
Retrieve a selected import schema
Delete an import schema
Remove the import schema.
Create Schema
Creates a new schema.
Update Contact
Updates information for an existing contact.
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Frequently Asked Questions
To start, connect both your Dromo and Zoho Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Dromo triggers actions in Zoho Desk (or vice versa).
Absolutely. You can customize how Dromo data is recorded in Zoho Desk. This includes choosing which data fields go into which fields of Zoho Desk, setting up custom formats, and filtering out unwanted information.
The data sync between Dromo and Zoho Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Dromo and Zoho Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Dromo
Dromo is a powerful data import platform designed to simplify and streamline the process of importing data into applications. It offers a user-friendly interface and robust features to handle complex data import tasks efficiently, making it ideal for businesses looking to enhance their data management capabilities.
Learn MoreAbout Zoho Desk
Zoho Desk is a cloud-based customer service software that helps businesses deliver top-notch customer support to their clients. It features tools for managing tickets, automating workflows, and analyzing performance metrics.
Learn More
