IntegrationsEagle DocZendesk Support
Eagle Doc + Zendesk Support

Connect Eagle Doc and Zendesk Support to Build Intelligent Automations

Choose a Trigger

Eagle Doc

When this happens...

Choose an Action

Zendesk Support

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Organization

New Organization

Triggers when a new organization is created.

New User

New User

Triggers when a new user is created.

New Group

New Group

Triggers when a new group is created.

Updated Ticket

Updated Ticket

Triggers when an existing ticket is updated.

New View

New View

Triggers when a new view is created.

New  Ticket

New Ticket

Trigger when new ticket is created.

Do thisActions

Action is the task that follows automatically within your Eagle Doc integrations.

Process Finance

Process Finance

Processes an invoice/receipt image or PDF and extracts all relevant data like doc type, general, productItems, taxes and more.

Process Receipts

Process Receipts

Processes a receipt image or PDF and extracts all relevant data like shop name, line items, total price, tax information and more.

Process Invoices

Process Invoices

Processes an invoice image or PDF and extracts all relevant data like shop name, line items, total price, tax information and more.

Find a User

Find a User

Finds an existing user by query

Find an Agent

Find an Agent

Finds an existing Agent by query

Find an Organization

Find an Organization

Finds an existing organization by query

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Frequently Asked Questions

How do I start an integration between Eagle Doc and Zendesk Support?

To start, connect both your Eagle Doc and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Eagle Doc triggers actions in Zendesk Support (or vice versa).

Can we customize how data from Eagle Doc is recorded in Zendesk Support?

Absolutely. You can customize how Eagle Doc data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Eagle Doc and Zendesk Support?

The data sync between Eagle Doc and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Eagle Doc to Zendesk Support?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Eagle Doc and Zendesk Support?

Yes, you can set conditional logic to control the flow of data between Eagle Doc and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Eagle Doc

About Eagle Doc

Eagle Doc offers streamlined document management and collaboration solutions, enabling users to efficiently store, share, and edit documents online.

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Zendesk Support

About Zendesk Support

Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.

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