Connect EasyPost and Groove to Build Intelligent Automations
Choose a Trigger
When this happens...
Shipment Created
Batch Created
Choose an Action
Automatically do this!
Create New
Change Ticket State
Reopen Ticket
Close Ticket
Change Assigned Agent
Ready to use EasyPost and Groove automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Shipment Created
Triggers when a new shipment is created.
Batch Created
Triggers when batch will create
Ticket Closed
Triggers when a ticket is closed
Ticket Tagged
Triggers when a ticket is tagged
Ticket Priority Changed
Triggers when a ticket's priority is change
Ticket Started
Triggers when a new ticket is created.
Do thisActions
Action is the task that follows automatically within your EasyPost integrations.
Create a parcel
Create a parcel weight, length, width, and height if applicable.
Create a Shipment
Create your shipment
Create and verify Address
Create an address and verify whether it is a valid address.
Create a Batch
Create a batch of shipments. A batch can be created with or without Shipment.
Create a Customs Info
Create a CustomsInfo object contains all administrative information for processing customs.
Create a Customs Item
Create a Customs Item contains information relating to each product within the package.
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Frequently Asked Questions
To start, connect both your EasyPost and Groove accounts to viaSocket. Once connected, you can set up a workflow where an event in EasyPost triggers actions in Groove (or vice versa).
Absolutely. You can customize how EasyPost data is recorded in Groove. This includes choosing which data fields go into which fields of Groove, setting up custom formats, and filtering out unwanted information.
The data sync between EasyPost and Groove typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between EasyPost and Groove. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About EasyPost
EasyPost is a flexible, modern API that enables developers to add shipping and logistics functionalities to their applications. It supports a wide range of carriers and offers features like address verification, tracking, and insurance.
Learn MoreAbout Groove
Groove is a customer service platform designed to help businesses manage their customer support tickets, streamline communication, and improve overall customer satisfaction.
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