Connect Easyship and Gainsight Customer Communities to Build Intelligent Automations
Choose a Trigger
When this happens...
Shipment In-Transit
Shipment Delivered
Shipment Updated
New Product
New Shipment
Choose an Action
Automatically do this!
- Request a new Action for Gainsight Customer Communities
Enable Integrations or automations with these events of Easyship and Gainsight Customer Communities
Enable Integrations or automations with these events of Easyship and Gainsight Customer Communities
Triggers
Shipment In-Transit
Triggers when a shipment is handed over to a courier.
Shipment Delivered
Triggers when a shipment is delivered.
Shipment Updated
Triggers when a shipment is updated.
New Product
Triggers when a new product is created.
New Shipment
Triggers when a new shipment is created.
Actions
Create a Product
Create a new product.
Delete a Product
Delete a specific product by ID.
Delete a Shipment
Delete a specific shipment by its ID.
Create a Tag
Create a new tag.
Create an Address
Create a new address.
Deactivate an Address
Deactivate specific address.
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Frequently Asked Questions
To start, connect both your Easyship and Gainsight Customer Communities accounts to viaSocket. Once connected, you can set up a workflow where an event in Easyship triggers actions in Gainsight Customer Communities (or vice versa).
Absolutely. You can customize how Easyship data is recorded in Gainsight Customer Communities. This includes choosing which data fields go into which fields of Gainsight Customer Communities, setting up custom formats, and filtering out unwanted information.
The data sync between Easyship and Gainsight Customer Communities typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Easyship and Gainsight Customer Communities. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Easyship
Easyship is a cloud-based shipping platform that offers streamlined logistics solutions for businesses of all sizes. It connects sellers with over 250 shipping services worldwide, providing cost-effective options, automated shipping rules, and integrated tracking capabilities to enhance e-commerce operations.
Learn MoreAbout Gainsight Customer Communities
Gainsight's Customer Communities is a B2B customer success community platform that increases self-service and engagement during crucial phases of the customer journey.
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