Connect Easyship and Zendesk Support to Build Intelligent Automations
Choose a Trigger
When this happens...
Shipment In-Transit
Shipment Delivered
Shipment Updated
New Product
New Shipment
Choose an Action
Automatically do this!
Find a User
Find an Agent
Find an Organization
Find Tickets
Find Latest Comment
Add Comment to Ticket
Add Tags to Ticket
Create an Organization
Create a User
Remove Tag from Ticket
Update Ticket
Create Ticket
Ready to use Easyship and Zendesk Support automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Shipment In-Transit
Triggers when a shipment is handed over to a courier.
Shipment Delivered
Triggers when a shipment is delivered.
Shipment Updated
Triggers when a shipment is updated.
New Product
Triggers when a new product is created.
New Shipment
Triggers when a new shipment is created.
New Organization
Trigger when new ogranization created
Do thisActions
Action is the task that follows automatically within your Easyship integrations.
Create a Product
Create a new product.
Delete a Product
Delete a specific product by ID.
Delete a Shipment
Delete a specific shipment by its ID.
Create a Tag
Create a new tag.
Create an Address
Create a new address.
Deactivate an Address
Deactivate specific address.
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Frequently Asked Questions
To start, connect both your Easyship and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Easyship triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how Easyship data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between Easyship and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Easyship and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Easyship
Easyship is a cloud-based shipping platform that offers streamlined logistics solutions for businesses of all sizes. It connects sellers with over 250 shipping services worldwide, providing cost-effective options, automated shipping rules, and integrated tracking capabilities to enhance e-commerce operations.
Learn MoreAbout Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
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