IntegrationsEbbyZendesk Support
Ebby + Zendesk Support

Connect Ebby and Zendesk Support to Build Intelligent Automations

Choose a Trigger

Ebby

When this happens...

Choose an Action

Zendesk Support

Automatically do this!

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New File Created

New File Created

Triggers when new files are created within the selected time interval.

New Organization

New Organization

Triggers when a new organization is created.

New User

New User

Triggers when a new user is created.

New Group

New Group

Triggers when a new group is created.

Updated Ticket

Updated Ticket

Triggers when an existing ticket is updated.

New View

New View

Triggers when a new view is created.

Do thisActions

Action is the task that follows automatically within your Ebby integrations.

Find a User

Find a User

Finds an existing user by query

Find an Agent

Find an Agent

Finds an existing Agent by query

Find an Organization

Find an Organization

Finds an existing organization by query

Find Tickets

Find Tickets

Finds an existing ticket by query.

Find Latest Comment

Find Latest Comment

Find the latest comment on a ticket

Add Comment to Ticket

Add Comment to Ticket

Add comment to an existing ticket

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Frequently Asked Questions

How do I start an integration between Ebby and Zendesk Support?

To start, connect both your Ebby and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Ebby triggers actions in Zendesk Support (or vice versa).

Can we customize how data from Ebby is recorded in Zendesk Support?

Absolutely. You can customize how Ebby data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Ebby and Zendesk Support?

The data sync between Ebby and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Ebby to Zendesk Support?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Ebby and Zendesk Support?

Yes, you can set conditional logic to control the flow of data between Ebby and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Ebby

About Ebby

Ebby is a comprehensive platform designed to streamline and enhance the real estate transaction process. It offers tools and features that facilitate communication, document management, and transaction tracking for real estate professionals, ensuring a seamless experience for both agents and clients.

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Zendesk Support

About Zendesk Support

Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.

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