Connect Ecwid and InvGate Service Desk to Build Intelligent Automations
Choose a Trigger
When this happens...
New Customer Created
New Order
Category Updated
Product Updated
Order Updated
Order Deleted
Customer Updated
Customer Deleted
Product Deleted
Category Deleted
New Discount Coupon
Discount Coupen Updated
Discount Coupen Deleted
Customer Group Updated
Customer Group Deleted
New Invoice
New Product Added
New Category Is Created
New Product Class Created
Product Class Is Updated
Product Class Is Deleted
Unfinished Order Updated
New Unfinished Order Is Created
Unfinished Order Is Deleted
Invoice Deleted
Choose an Action
Automatically do this!
- Request a new Action for InvGate Service Desk
Enable Integrations or automations with these events of Ecwid and InvGate Service Desk
Enable Integrations or automations with these events of Ecwid and InvGate Service Desk
Triggers
New Customer Created
Runs when new customer is created.
New Order
Trigger when a new order is created.
Category Updated
Trigger when a category is updated.
Product Updated
Triggers when a product is updated.
Order Updated
Triggers when a order is updated.
Order Deleted
Triggers when an order is deleted.
Actions
Create Customer
Adds a new customer to your Ecwid store.
Get Store Profile
Get existing store profile details
Create Order
Creates a new order in your Ecwid store using the provided customer, items, payment, and shipping details.
Create New Product
Creates a new product in your Ecwid store.
Update Product
Update an existing product in your Ecwid store.
Create Discount Coupon
Create a new discount coupon in your Ecwid store.
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Step by step guides to integrate Ecwid and InvGate Service Desk
Frequently Asked Questions
To start, connect both your Ecwid and InvGate Service Desk accounts to viaSocket. Once connected, you can set up a workflow where an event in Ecwid triggers actions in InvGate Service Desk (or vice versa).
Absolutely. You can customize how Ecwid data is recorded in InvGate Service Desk. This includes choosing which data fields go into which fields of InvGate Service Desk, setting up custom formats, and filtering out unwanted information.
The data sync between Ecwid and InvGate Service Desk typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Ecwid and InvGate Service Desk. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Ecwid
Ecwid by Lightspeed is a cloud online store builder which lets you instantly launch an online store on any website, Facebook page, or multiple sites simultaneously.
Learn MoreAbout InvGate Service Desk
InvGate Service Desk is a ticketing solution with ITIL-ready functionalities to organize work based on priority, SLA & urgency, create automated workflows, integrate with CMDB and more.
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