Integrations EKM 360dialog messaging
EKM + 360dialog messaging

Connect EKM and 360dialog messaging to Build Intelligent Automations

Choose a Trigger

EKM

When this happens...

Choose an Action

360dialog messaging

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Enable Integrations or automations with these events of EKM and 360dialog messaging

Enable Integrations or automations with these events of EKM and 360dialog messaging

Triggers

New Customer

New Customer

Runs when a new customer is created.

New Order

New Order

Trigger when new order is created in your account.

New Product

New Product

Trigger when new product is created in your account.

Request a new Trigger for EKM

Actions

Create Customer

Create Customer

Add a new customer to the EKM account.

Create Product

Create Product

Add a new Product to the EKM account.

Update Product

Update Product

Update the details of an existing product.

Request a new Action for EKM

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Frequently Asked Questions

How do I start an integration between EKM and 360dialog messaging?

To start, connect both your EKM and 360dialog messaging accounts to viaSocket. Once connected, you can set up a workflow where an event in EKM triggers actions in 360dialog messaging (or vice versa).

Can we customize how data from EKM is recorded in 360dialog messaging?

Absolutely. You can customize how EKM data is recorded in 360dialog messaging. This includes choosing which data fields go into which fields of 360dialog messaging, setting up custom formats, and filtering out unwanted information.

How often does the data sync between EKM and 360dialog messaging?

The data sync between EKM and 360dialog messaging typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from EKM to 360dialog messaging?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between EKM and 360dialog messaging?

Yes, you can set conditional logic to control the flow of data between EKM and 360dialog messaging. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.