Connect EKM and FreJun to Build Intelligent Automations
Choose a Trigger
When this happens...
New Customer
New Order
New Product
Choose an Action
Automatically do this!
Get Call Records
Initiate Call
Create Contact List
Delete a contact list
Assign Contacts
Unassign Contacts
Retrieve Contact Lists
Retrieve a user
Ready to use EKM and FreJun automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Customer
Runs when a new customer is created.
New Order
Trigger when new order is created in your account.
New Product
Trigger when new product is created in your account.
Call Status
Triggers whenever a call's status changes throughout it's lifecycle.
Call Recording
Triggers when the call recording is ready to be fetched/played.
Call Notes Updated
Triggers when the notes associated with a call change.
Do thisActions
Action is the task that follows automatically within your EKM integrations.
Create Customer
Add a new customer to the EKM account.
Create Product
Add a new Product to the EKM account.
Update Product
Update the details of an existing product.
Get Call Records
Get Call Records
Initiate Call
Initiates a call to the specified candidate
Create Contact List
Create a new contact list.
Know More About Ekm and Frejun Integrations
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Frequently Asked Questions
To start, connect both your EKM and FreJun accounts to viaSocket. Once connected, you can set up a workflow where an event in EKM triggers actions in FreJun (or vice versa).
Absolutely. You can customize how EKM data is recorded in FreJun. This includes choosing which data fields go into which fields of FreJun, setting up custom formats, and filtering out unwanted information.
The data sync between EKM and FreJun typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between EKM and FreJun. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About FreJun
FreJun is an excellent platform for calling & maintaining records of calls. The product is user friendly with great analytics on reports which makes calling more productive. My most liked feature is its integration with several other platforms, virtual business number & WhatsApp option.
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