Connect EKM and Cody.ai to Build Intelligent Automations

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EKM

When this happens...

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Cody.ai

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Customer

New Customer

Trigger activates whenever a new customer is added.

New Order

New Order

Trigger when new order is created in your account.

New Product

New Product

Trigger when new product is created in your account.

Update Order with Status

Update Order with Status

Trigger when order is updated and matched to given order status.

New Order Status

New Order Status

Trigger when new order status is created in your account.

New Order With Status

New Order With Status

Trigger when new order is added that match to the given order status.

Do thisActions

Action is the task that follows automatically within your EKM integrations.

Create Customer

Create Customer

Add a new customer to the EKM account.

Create Product

Create Product

Add a new Product to the EKM account.

Update Product

Update Product

Update the details of an existing product.

Update Product Variant

Update Product Variant

Modify the details of an existing product variant.

Create Document

Create Document

Uploads text content to a new document in your knowledge base.

Create Document from Webpage

Create Document from Webpage

The "Create Document from Webpage" action extracts content from a provided URL and saves it as a document in your knowledge base.

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Frequently Asked Questions

How do I start an integration between EKM and Cody.ai?

To start, connect both your EKM and Cody.ai accounts to viaSocket. Once connected, you can set up a workflow where an event in EKM triggers actions in Cody.ai (or vice versa).

Can we customize how data from EKM is recorded in Cody.ai?

Absolutely. You can customize how EKM data is recorded in Cody.ai. This includes choosing which data fields go into which fields of Cody.ai, setting up custom formats, and filtering out unwanted information.

How often does the data sync between EKM and Cody.ai?

The data sync between EKM and Cody.ai typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from EKM to Cody.ai?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between EKM and Cody.ai?

Yes, you can set conditional logic to control the flow of data between EKM and Cody.ai. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

EKM

About EKM

EKM is an eCommerce provider based in the UK that helps you sell online.

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Cody.ai

About Cody.ai

Cody is an intelligent AI assistant like ChatGPT – with the added benefit of being able to train it on your business, your team, your processes, and your clients with your own knowledge base. Use Cody as an employee to support your team, answer questions, help with creative work, troubleshoot issues, and brainstorm ideas.

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