
When this happens...
New Customer
New Order
New Product

Automatically do this!
Create Contact
Update Contact
Create Task
Find or Create Contact
Create Draft
Create Post
Update Task
Find Contact
List Contact Books
List Conversation
List Responses
List Shared Labels
List Teams
List Users
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new customer is created.
Trigger when new order is created in your account.
Trigger when new product is created in your account.
Triggers when a new contact is created
Triggers when a new comment is added
Triggers when a new message is received through email ,sms etc
Action is the task that follows automatically within your EKM integrations.
Add a new customer to the EKM account.
Add a new Product to the EKM account.
Update the details of an existing product.
Creates a new contact
Updates an existing contact details
Creates a new task

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To start, connect both your EKM and Missive accounts to viaSocket. Once connected, you can set up a workflow where an event in EKM triggers actions in Missive (or vice versa).
Absolutely. You can customize how EKM data is recorded in Missive. This includes choosing which data fields go into which fields of Missive, setting up custom formats, and filtering out unwanted information.
The data sync between EKM and Missive typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between EKM and Missive. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
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