Connect your EKM store to fulfillment, accounting, CRM and AI workflows with viaSocket to cut processing time, reduce errors and boost sales.
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viaSocket makes it simple to connect EKM and automate repetitive tasks.
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new customer is created.
Trigger when new order is created in your account.
Trigger when new product is created in your account.
Action is the task that follows automatically within your EKM integrations.
Add a new customer to the EKM account.
Add a new Product to the EKM account.
Update the details of an existing product.
Automate when something happens in EKM
Login -> Create new flow -> Select trigger -> Search EKM -> Choose the trigger from the list
Take action in EKM when something happens in an app or you want to add step in flow
Login -> Create new flow -> Select action -> Search EKM -> Choose the action from the list
Trigger
Action
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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.

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viaSocket connects to EKM using secure API access. You link your EKM account in a few clicks—no coding—and select prebuilt workflows or build your own visual automations.
Common automations include pushing orders to fulfilment, syncing inventory across channels, sending post-purchase messages, creating support tickets for order exceptions, and exporting sales to accounting.
Yes. viaSocket can add AI steps to EKM workflows—for example, classify customer messages, generate product descriptions, or prioritise support tickets—so routine tasks are automated and exception handling improves.
viaSocket uses encrypted connections and only accesses the data needed for each workflow. You control access and can design automations to meet data-handling and GDPR requirements.
viaSocket is an AI-powered, workflow automation platform that helps people and businesses connect apps and automate repetitive tasks. With thousands of integrations, anyone can build workflows to move data, cut manual work, and save time. Whether for simple tasks or large-scale processes, viaSocket makes automation easy and helps teams focus on what matters most.
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