Connect EKM and REVE Chat to Build Intelligent Automations
Choose a Trigger
When this happens...
New Customer
New Order
New Product
Choose an Action
Automatically do this!
- Request a new Action for REVE Chat
Enable Integrations or automations with these events of EKM and REVE Chat
Enable Integrations or automations with these events of EKM and REVE Chat
Triggers
New Customer
Runs when a new customer is created.
New Order
Trigger when new order is created in your account.
New Product
Trigger when new product is created in your account.
Actions
Create Customer
Add a new customer to the EKM account.
Create Product
Add a new Product to the EKM account.
Update Product
Update the details of an existing product.
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Frequently Asked Questions
To start, connect both your EKM and REVE Chat accounts to viaSocket. Once connected, you can set up a workflow where an event in EKM triggers actions in REVE Chat (or vice versa).
Absolutely. You can customize how EKM data is recorded in REVE Chat. This includes choosing which data fields go into which fields of REVE Chat, setting up custom formats, and filtering out unwanted information.
The data sync between EKM and REVE Chat typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between EKM and REVE Chat. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About REVE Chat
REVE Chat is an AI enabled omnichannel customer engagement platform that provides real time sales and support assistance.
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