Connect EKM and Sangam CRM to Build Intelligent Automations

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EKM

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Sangam CRM

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Customer

New Customer

Trigger activates whenever a new customer is added.

New Order

New Order

Trigger when new order is created in your account.

New Product

New Product

Trigger when new product is created in your account.

Update Order with Status

Update Order with Status

Trigger when order is updated and matched to given order status.

New Order Status

New Order Status

Trigger when new order status is created in your account.

New Order With Status

New Order With Status

Trigger when new order is added that match to the given order status.

Do thisActions

Action is the task that follows automatically within your EKM integrations.

Create Customer

Create Customer

Add a new customer to the EKM account.

Create Product

Create Product

Add a new Product to the EKM account.

Update Product

Update Product

Update the details of an existing product.

Update Product Variant

Update Product Variant

Modify the details of an existing product variant.

Create a new Lead

Create a new Lead

Add a new lead to Sangam CRM using selected custom fields and an optional next follow-up date.

Create an opportunity

Create an opportunity

Adds a new opportunity Sangam CRM.

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Step by step guides to integrate EKM and Sangam CRM

Frequently Asked Questions

How do I start an integration between EKM and Sangam CRM?

To start, connect both your EKM and Sangam CRM accounts to viaSocket. Once connected, you can set up a workflow where an event in EKM triggers actions in Sangam CRM (or vice versa).

Can we customize how data from EKM is recorded in Sangam CRM?

Absolutely. You can customize how EKM data is recorded in Sangam CRM. This includes choosing which data fields go into which fields of Sangam CRM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between EKM and Sangam CRM?

The data sync between EKM and Sangam CRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from EKM to Sangam CRM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between EKM and Sangam CRM?

Yes, you can set conditional logic to control the flow of data between EKM and Sangam CRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

EKM

About EKM

EKM is an eCommerce provider based in the UK that helps you sell online.

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Sangam CRM

About Sangam CRM

Sangam CRM is a comprehensive customer relationship management platform designed to streamline your business processes, enhance customer interactions, and drive sales growth. With features like contact management, sales automation, and analytics, Sangam CRM helps businesses of all sizes manage their customer data efficiently and improve their overall customer experience.

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