
When this happens...
New Customer
New Order
New Product

Automatically do this!
Send SMS to Recipients
Get Organisation Channels
Cancel Scheduled Message
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new customer is created.
Trigger when new order is created in your account.
Trigger when new product is created in your account.
Action is the task that follows automatically within your EKM integrations.
Add a new customer to the EKM account.
Add a new Product to the EKM account.
Update the details of an existing product.
Send a text message to one or more phone numbers.
Get all channels for an organisation.
Cancel a scheduled message before it is sent

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To start, connect both your EKM and smsmode accounts to viaSocket. Once connected, you can set up a workflow where an event in EKM triggers actions in smsmode (or vice versa).
Absolutely. You can customize how EKM data is recorded in smsmode. This includes choosing which data fields go into which fields of smsmode, setting up custom formats, and filtering out unwanted information.
The data sync between EKM and smsmode typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between EKM and smsmode. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
smsmode is a leading platform for sending and managing SMS communications, offering robust solutions for businesses to enhance their customer engagement through text messaging.
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