Connect EKM and SuperPhone to Build Intelligent Automations
Choose a Trigger
When this happens...
New Customer
New Order
New Product
Choose an Action
Automatically do this!
Create a Contact
Add Custom Contribution
Send Message
Update a Contact
Find a Contact
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Customer
Runs when a new customer is created.
New Order
Trigger when new order is created in your account.
New Product
Trigger when new product is created in your account.
New Contact
Triggers when a new contact is created in SuperPhone.
Contact Updated
Triggers when a specific contact is updated.
Contact Tags Changed
Triggers when a contact tags is changed in SuperPhone.
Do thisActions
Action is the task that follows automatically within your EKM integrations.
Create Customer
Add a new customer to the EKM account.
Create Product
Add a new Product to the EKM account.
Update Product
Update the details of an existing product.
Create a Contact
Creates a new contact in SuperPhone.
Add Custom Contribution
Add a custom contribution to a SuperPhone contact.
Send Message
Sends a message to your contact with optional files.
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Frequently Asked Questions
To start, connect both your EKM and SuperPhone accounts to viaSocket. Once connected, you can set up a workflow where an event in EKM triggers actions in SuperPhone (or vice versa).
Absolutely. You can customize how EKM data is recorded in SuperPhone. This includes choosing which data fields go into which fields of SuperPhone, setting up custom formats, and filtering out unwanted information.
The data sync between EKM and SuperPhone typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between EKM and SuperPhone. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About SuperPhone
SuperPhone is a text marketing platform with broadcasts and 1-to-1 chat to help grow your text marketing channel.
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