Connect EKM and Suprsend to Build Intelligent Automations
Choose a Trigger
When this happens...
New Customer
New Order
New Product
Update Order with Status
New Order Status
New Order With Status
New Paid Order
Choose an Action
Automatically do this!
Create or update a user
Create or update profile
Create Subscriber List
Add users to Suprsend list
Remove users from list
Start List Sync
Create or Update Tenant
Start workflow
Ready to use EKM and Suprsend automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Customer
Trigger activates whenever a new customer is added.
New Order
Trigger when new order is created in your account.
New Product
Trigger when new product is created in your account.
Update Order with Status
Trigger when order is updated and matched to given order status.
New Order Status
Trigger when new order status is created in your account.
New Order With Status
Trigger when new order is added that match to the given order status.
Do thisActions
Action is the task that follows automatically within your EKM integrations.
Create Customer
Add a new customer to the EKM account.
Create Product
Add a new Product to the EKM account.
Update Product
Update the details of an existing product.
Update Product Variant
Modify the details of an existing product variant.
Create or update a user
Create or update a user with emails, SMS or WhatsApp numbers, timezone, and custom fields
Create or update profile
Create a new profile or update an existing one in Suprsend with email, WhatsApp, Slack, department, and other properties.
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Frequently Asked Questions
To start, connect both your EKM and Suprsend accounts to viaSocket. Once connected, you can set up a workflow where an event in EKM triggers actions in Suprsend (or vice versa).
Absolutely. You can customize how EKM data is recorded in Suprsend. This includes choosing which data fields go into which fields of Suprsend, setting up custom formats, and filtering out unwanted information.
The data sync between EKM and Suprsend typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between EKM and Suprsend. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Suprsend
SuprSend is a notification infrastructure platform that enables businesses and developers to create, manage, and deliver multi-channel notifications from a single API. It supports email, SMS, push, in-app, and chat notifications with advanced workflows, user preferences, and provider-agnostic integrations to ensure reliable and scalable communication
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