
When this happens...
New Customer
New Order
New Product

Automatically do this!
Create a Contact
Find Survey
Find collector
Find message
Find contact by email
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new customer is created.
Trigger when new order is created in your account.
Trigger when new product is created in your account.
Triggers when new survey response arrives
Triggers when new survey is created
Action is the task that follows automatically within your EKM integrations.
Add a new customer to the EKM account.
Add a new Product to the EKM account.
Update the details of an existing product.
Creates a new contact in the address book.
Finds the Surveys by survey id.
Find collector for one of your survey

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To start, connect both your EKM and SurveyMonkey accounts to viaSocket. Once connected, you can set up a workflow where an event in EKM triggers actions in SurveyMonkey (or vice versa).
Absolutely. You can customize how EKM data is recorded in SurveyMonkey. This includes choosing which data fields go into which fields of SurveyMonkey, setting up custom formats, and filtering out unwanted information.
The data sync between EKM and SurveyMonkey typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between EKM and SurveyMonkey. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
SurveyMonkey is a cloud-based survey tool that helps users create, send, and analyze surveys. Users can use a variety of question types, deploy surveys across multiple platforms, and utilize tools for data analysis and integration with other services.
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