Connect EKM and Tidio to Build Intelligent Automations
Choose a Trigger
When this happens...
New Customer
New Order
New Product
Choose an Action
Automatically do this!
- Request a new Action for Tidio
Enable Integrations or automations with these events of EKM and Tidio
Enable Integrations or automations with these events of EKM and Tidio
Triggers
New Customer
Runs when a new customer is created.
New Order
Trigger when new order is created in your account.
New Product
Trigger when new product is created in your account.
Actions
Create Customer
Add a new customer to the EKM account.
Create Product
Add a new Product to the EKM account.
Update Product
Update the details of an existing product.
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Frequently Asked Questions
To start, connect both your EKM and Tidio accounts to viaSocket. Once connected, you can set up a workflow where an event in EKM triggers actions in Tidio (or vice versa).
Absolutely. You can customize how EKM data is recorded in Tidio. This includes choosing which data fields go into which fields of Tidio, setting up custom formats, and filtering out unwanted information.
The data sync between EKM and Tidio typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between EKM and Tidio. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Tidio
Tidio uniquely merges live chat, Bots, and Marketing Automation in one place to let you easily communicate with your customers.
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