
When this happens...
New Customer
New Order
New Product

Automatically do this!
Create End User
List End Users
List Segments
List Declines
Get All End User’s Declines
Get NPS Summary
Find User By Email
Delete End User
Update EndUsers
getAllResponses
When this happensTriggers
A trigger is an event that starts a workflow.
Runs when a new customer is created.
Trigger when new order is created in your account.
Trigger when new product is created in your account.
Action is the task that follows automatically within your EKM integrations.
Add a new customer to the EKM account.
Add a new Product to the EKM account.
Update the details of an existing product.
Creates a new end user in Wootric.
Get all an existing users.
List all an existing segments.

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To start, connect both your EKM and Wootric accounts to viaSocket. Once connected, you can set up a workflow where an event in EKM triggers actions in Wootric (or vice versa).
Absolutely. You can customize how EKM data is recorded in Wootric. This includes choosing which data fields go into which fields of Wootric, setting up custom formats, and filtering out unwanted information.
The data sync between EKM and Wootric typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between EKM and Wootric. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Wootric is a customer feedback management platform that helps businesses gather, analyze, and act on customer feedback to improve customer satisfaction and loyalty
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